In Store Return Policy
Please read our returns policy carefully before purchasing from us. In doing so, you are agreeing to our terms and conditions in accordance with the ACCC guidelines. We make no exceptions for late returns.
- Our store in Miami has been carefully curated to provide our customers with the opportunity to see, feel and try on our garments before purchasing. For this reason, we do not offer refunds for purchases made in store. If you are wanting to return an item that was purchased in store, an exchange of size (if available) or a store credit may be issued.
- All sale items are final sale. Sale items purchased in store cannot be returned for a refund or store credit. An exchange of size may occur if the desired size is available.
- From date of purchase, you are eligible to return your item in store within 7 days. This is a strict policy and we will not accept any returns past this period.
- Items must be returned in their original condition - unworn, with the tags still attached. We reserve the right to refuse your requested return if we suspect the item will be returned in any condition other than how it was purchased.
- For hygienic reasons, jewellery and underwear are unable to be returned.