SHIPPING
Domestic
- We now offer complimentary express shipping on all orders!
- We are currently only shipping within Australia. All domestic orders are shipped via Australia Post. We aim to have all Australian orders shipped the same day if placed before 4pm (AEST). All orders will be provided with a tracking number to track your order. Please note that Australia Post are currently experiencing delays due to Coronavirus.
Location | Price (AUD) | Time |
Australia Express Metro |
FREE |
1-3 business days |
Australia Express Regional | FREE | 2-5 business days |
RETURNS
- If for any reason you are unhappy with your purchase from Antibes Store, please email antibes.store@gmail.com and provide us with your order number and a brief description on the issue with the item so that we can resolve this for you. You will receive an email within 24 hours detailing how to return your item.
- Please note - all sale items are final sale. Sale items cannot be returned unless deemed faulty by our team. An exchange of size may occur if the desired size is available.
Returns Policy
- All full price items can be returned within 15 days of delivery for an exchange, store credit or refund. All sale items are final sale. Sale items cannot be returned unless deemed faulty by our team. An exchange of size may occur if the desired size is available. If deemed faulty by our team, a refund will be issued.
- Items must be received in their original condition - unworn with the tags still attached.
- Please note, our team inspect each garment before sending them to you, to ensure they are in perfect condition. We reserve the right to refuse your return application if we suspect the item will be returned in any condition other than how it was sent.
- Customers are responsible for covering the shipping cost of their item if returning, exchanging or requesting a refund.
Exchanges
- If you would like to exchange your item for another size, please email us at antibes.store@gmail.com.
- We cannot guarantee that we will have the requested size in stock to exchange. In this case, a store credit or refund will be issued.
Store Credit
- Store credits are issued in the form of a gift card, and are valid for 1 year from the date of issue.
- Store credits can be used online or in-store.
Refunds
- All full price items can be returned within 15 days of delivery for an exchange, store credit or refund.
- All refunds will be processed back to the original payment method used to place the order. Please allow 2-5 business days for the refund to be processed.